Shipping & Return policies

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Shipping & Return policies - content

shipping & return policies

how do I return my order?

We are sorry you did not love your eos! Just send us an email at and we'll help make it better. 

when will I get my order?

 We normally ship products within 1 business day. We deliver to the 48 continental US states. Standard shipping is via USPS and will deliver within 3-5 business days. If you need it faster, we have an Express Shipping option via UPS 2-day air.

If you need help or have questions, please contact us at or call us at (866) 547-4367 or +1 (212) 929-6367 for international inquiries.

USA shipping policy

At this time we are not able to ship to Alaska, Hawaii, U.S. Territories, APO/FPO addresses or PO Boxes 

Shipping for all products will be via USPS First Class Mail or UPS service and are weight-based rates that will be calculated during checkout. Orders that weigh a pound or less have a flat rate shipping of $2.99. 

other countries (excluding USA and canada)

We currently ship to the United States and Canada. We are not able to ship to other countries at this time.